Hi,
For two days I have problem with one of my HikVision cameras.
I've only had those devices for about 2 months so I do have warranty on it. But before I send it back to the store I want to hear if someone can shed some light over this.
My setup is as follow:
1x DS-7616NI-K2/16P NVR
1x DS-2CD2185FWD-IS Camera
2x DS-2DE3304W-DE PTZ camera.
It's one of the DS-2DE3304W-DE that I have problem with. It could have been caused by me since I was playing with the motion settings the day before I notice that the camera was dead. But at the same time it's acting very weird.
The camera is booting up, and do at least part of it's self test. I do get a picture in the NVR but only for a few seconds. Then it goes to status ! This occur about every 10min, constantly at daytime.
What makes me extra confused is that it seems to work at night! From 23:50 til ~06:10 it constantly recording. Almost as I have set a scheduler on it. But if that is the case, why is it constantly rebooting at daytime!?
I can't access the settings to check since it's offline in daytime! I usually sleep at night but maybe I could fix it then if I stay up
Some info about the camera:
Camera version: 1.61
Software version: 5.4.3
The self test seems to go OK. "Check Camera Success" occurs on the screen before it goes offline.
Any inputs from you? Can I do a hard reset of the camera somehow?
I have tested different ports in the NVR and different cables. Still the same.
For two days I have problem with one of my HikVision cameras.
I've only had those devices for about 2 months so I do have warranty on it. But before I send it back to the store I want to hear if someone can shed some light over this.
My setup is as follow:
1x DS-7616NI-K2/16P NVR
1x DS-2CD2185FWD-IS Camera
2x DS-2DE3304W-DE PTZ camera.
It's one of the DS-2DE3304W-DE that I have problem with. It could have been caused by me since I was playing with the motion settings the day before I notice that the camera was dead. But at the same time it's acting very weird.
The camera is booting up, and do at least part of it's self test. I do get a picture in the NVR but only for a few seconds. Then it goes to status ! This occur about every 10min, constantly at daytime.
What makes me extra confused is that it seems to work at night! From 23:50 til ~06:10 it constantly recording. Almost as I have set a scheduler on it. But if that is the case, why is it constantly rebooting at daytime!?
I can't access the settings to check since it's offline in daytime! I usually sleep at night but maybe I could fix it then if I stay up
Some info about the camera:
Camera version: 1.61
Software version: 5.4.3
The self test seems to go OK. "Check Camera Success" occurs on the screen before it goes offline.
Any inputs from you? Can I do a hard reset of the camera somehow?
I have tested different ports in the NVR and different cables. Still the same.
