DS-2DF8C842IXS-AELW - reset button

W

whatwaht

n3wb
Mar 7, 2025
5
0
au
Hi all,

Have a few DS-2DF8C842IXS-AELW T5 cameras. I don't know if it is a bad batch, but have found a few where after connecting them to a switch, the switch reports no traffic on the port it is connected to. Cannot access via SADP.

It is not the POE injector as I can successfully use that injector with other cameras.

I would like to reset them but don't know if there is a physical reset button or not. I see that several camera models have a reset button on the circuit board under the top cover, but I cannot find a button on the board. Is there a physical button for resetting? Has anyone heard of this issue with these cameras?

thanks

j

EDIT: when I plug the camera in, it appears to go through its startup routine; the wiper activates, the dome rotates etc.
 
Depends on the injector, if its 30W it wont work.

PoE 802.3 bt (Max. 51 W, including max. 12 W for IR and max. 8 W for heater)

This is what this camera specs says. So either 60 or 90W with standard of 802.3 bt


As it also says:

On-board StorageBuilt-in memory card slot, support microSD/microSDHC/microSDXC cards, up to 256 GB

Look for reset key near the slot.
 
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trempa92 said:
Depends on the injector, if its 30W it wont work.

PoE 802.3 bt (Max. 51 W, including max. 12 W for IR and max. 8 W for heater)

This is what this camera specs says. So either 60 or 90W with standard of 802.3 bt


As it also says:

On-board StorageBuilt-in memory card slot, support microSD/microSDHC/microSDXC cards, up to 256 GB

Look for reset key near the slot.
Click to expand...
Thanks @trempa92, it was under the panel on the camera dome itself, right next to the sd card slot as you said!
 
I pressed the Reset button down for about 10 seconds. I tried again holding it for more than 10 seconds to reset but I don't know if it worked.

The switch port the camera is connected to briefly reports network traffic as it boots up, but then it stops once the camera has finished its startup routine. We have had 3 of these cameras out of about 24 do this now.
 
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