EZVIZ C6N camera

[Dphandy]

I purchased a (supposed) new in box C6N camera on FACEBOOK marketplace..original box, manual etc but when went to register and install.....error that is registered to another email ( calls to EZVIZ is no help)...any way to "unbind" from previous unknown user?...otherwise the camera is un-usuable.

 

[eggsan]

promise myself will never buy ezviz again. I have a C1C in the same situation as yours. Tried to solve the problem through technical services, but instead received the worst customer service experience from any big Company. For this type of cameras, I will better move to Imou instead.

 

[Dphandy]

Yup...sent email and personally talked with EZVIZ USA...told same information "buy another device"..have used several other IP cams without issues..but EZVIZ seemingly only wants to sell more equipment rather than good customer service