hiphoper123
n3wb
Hi, can someone unbind me on the C8W camera. I need to remove old account that cannot be accessed. Thank you very much
Ezviz support - didn't help me
Ezviz support - didn't help me
Ezviz C8W unbind - help
- Thread starter hiphoper123
- Start date
Do either of these help?
m-support.ezviz.com
-OR-
EZVIZ - Creating Easy Smart Homes
EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform.
m-support.ezviz.com
-OR-
hiphoper123
n3wb
nothing works and there is no ,,unbinding,, item in the app
Did you originally create the account or did someone else and you do not know the login information?
hiphoper123
n3wb
someone else .... I bought it used, but I can't find the previous owner, so I can't access the account. I have the box and the manual with the QR code.
Even if you reset the camera with the button under the microSD card slot, it will remain registered with the Ezviz cloud server and you must have the original login credentials to unbind any device on that account OR to delete the account. This is all done for security reasons. IMO, your C8W is now a fancy doorstop or paperweight.
One more good reason to avoid anything that involves a cloud, scanning a QR code with a phone app, etc.
Sorry I could not be of any help.
hiphoper123
n3wb
you didn't make me very happy ... So there's no chance? It's also not possible to change the SN?
Edit:I still have C8C, which is not registered, but the label with the QR code is destroyed by the sun. The original password can be found. I tried to activate via SADP, but it reports an error
... So there's no chance? It's also not possible to change the SN?Edit:I still have C8C, which is not registered, but the label with the QR code is destroyed by the sun. The original password can be found. I tried to activate via SADP, but it reports an error
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Sorry, manyou didn't make me very happy
Not that I'm aware of unless the firmware could be hacked.
Grrapp
n3wb
yup no unbinding next time buy new and stop cheaping out lol
trempa92
Getting comfortable
Ezviz unbinding policy is harsher than hikvisions one.
Ezviz will unbind remotely only to distributers who send proof they have camera and that its in fact their serial number.
Sorry to say, you wont be using that camera anytime soon. Policy might change in future
Ezviz will unbind remotely only to distributers who send proof they have camera and that its in fact their serial number.
Sorry to say, you wont be using that camera anytime soon. Policy might change in future
hiphoper123
n3wb
can you at least find out the email for the current login?
trempa92
Getting comfortable
No you cant even do that, ezviz will not share personal information to 3rd party. Not even to distributers.
hiphoper123
n3wb
so the only consolation is that it wasn't expensive ...
if someone eventually comes up with a solution, let me know. thank you all
...if someone eventually comes up with a solution, let me know. thank you all
Grrapp
n3wb
If you try to add device it might give you a partial email address. Like for Hikvision if you try to add device it will come up with a prompt to apply for sharing then display the admin user partial email