Hi All,
I have a Ezviz DB1 (firmware v5.2.4 build 200904) which was working brilliantly until it lost connection with my TPLink AP, after deleting it from my phone I am now unable to reconnect it and it fails at 90% every time.
I contacted the Ezviz support but they were as much use as a chocolate fireguard, after doing everything they advised and sending them videos of what I did they told me the device is broken and I should go back to the reseller.
Is there anyway I can connect to the device via putty etc to see if there are any logs I can read.
I have also tried installing the Hikvision firmware but that also failed at 90%. Strange thing is I can view live stream on Ezviz Studio, it just refuses to connect to my phone, or any other phone come to that.
Many thanks in advance.
Charlie
I have a Ezviz DB1 (firmware v5.2.4 build 200904) which was working brilliantly until it lost connection with my TPLink AP, after deleting it from my phone I am now unable to reconnect it and it fails at 90% every time.
I contacted the Ezviz support but they were as much use as a chocolate fireguard, after doing everything they advised and sending them videos of what I did they told me the device is broken and I should go back to the reseller.
Is there anyway I can connect to the device via putty etc to see if there are any logs I can read.
I have also tried installing the Hikvision firmware but that also failed at 90%. Strange thing is I can view live stream on Ezviz Studio, it just refuses to connect to my phone, or any other phone come to that.
Many thanks in advance.
Charlie