Hi Everyone,
I recently bought and installed the Ezviz doorbell along with my Honeywell DW915s chime. The doorbell itself works ok (until it looses internet connection) but it causes the chime to ring itself quite few times during the day. On some occasions, when it goes offline, no light is shown on the doorbell other than the IR lights on the lens - when this happens, the DB1 doesn't respond to the reset button so the only way to do it is to disconnect and reconnect the power source.
Multiple reboots of the doorbell result in the same issue.
Several contacts with Ezviz gave no result as they keep referring to the manual which only shows the mechanical chime setup.
To give you some details, the chime and the doorbell are connected to 12v output of the transformer.
The negative wire goes to AC1 via power kit's white wire. The positive wire from the power source goes to chime's AC2 port and from this port, it goes to the doorbell via the fuse. The black wire of the power kit goes to A1 port through to the doorbell.
As I'm totally useless when it comes to electrical circuits, I'm assuming that something is terribly wrong with my wiring. Does anyone have any experience with such setup?
Any help would be appreciated.
I recently bought and installed the Ezviz doorbell along with my Honeywell DW915s chime. The doorbell itself works ok (until it looses internet connection) but it causes the chime to ring itself quite few times during the day. On some occasions, when it goes offline, no light is shown on the doorbell other than the IR lights on the lens - when this happens, the DB1 doesn't respond to the reset button so the only way to do it is to disconnect and reconnect the power source.
Multiple reboots of the doorbell result in the same issue.
Several contacts with Ezviz gave no result as they keep referring to the manual which only shows the mechanical chime setup.
To give you some details, the chime and the doorbell are connected to 12v output of the transformer.
The negative wire goes to AC1 via power kit's white wire. The positive wire from the power source goes to chime's AC2 port and from this port, it goes to the doorbell via the fuse. The black wire of the power kit goes to A1 port through to the doorbell.
As I'm totally useless when it comes to electrical circuits, I'm assuming that something is terribly wrong with my wiring. Does anyone have any experience with such setup?
Any help would be appreciated.
