This has nothing to do with us running cameras not intended for the North American market.
Most of us buy from trusted vendor
@EMPIRETECANDY and he sells international models and provides the firmware updates for them. But even then sometimes the firmware update goes wonky or the update removed a function you were using. There was a member here that bought like 6 cameras at the same time and years later decided to update and the first 5 were fine, and the last one bricked.
You really need to be asking yourself why are you updating? If it is just for grins and giggles or OCD behavior to be running the latest firmware, think twice.
A common theme around here is don't fix what ain't broke. If the unit is working and meets your needs, in many instances an update breaks what you had working and provides you with something you didn't need or bricks the camera. In most instances, updates are simply security vulnerability patches (usually years after the breach was found), but since we do not give our cameras internet access, the update is useless to us.
Here is one of many
threads of someone updating for OCD behavior simply to get all cams on same firmware and bricked them. Here is one of many
threads where someone had their camera go into Chinese when they tried to update it.
A while back I was bored (even though I have more than enough to do LOL) and even though I say don't fix what ain't broke often, I thought "hey let me update a perfectly working 5442-ZE camera to add 2D and 3D noise reduction that one of my newer 5442 cams has" and totally effed up the camera. Lost the ability to set FPS and encode and bitrate and couldn't factory reset from the GUI.
Fortunately I was able to figure out the API to factory reset (instead of having to get out a ladder) and had the previous firmware already (one of the reasons why I figured it was ok to try because I could revert back since I had the previous firmware), but it took awhile to get the camera operational. But even now with a factory reset several times and going back firmware, the image is much darker than it was before for the same settings.
Unless the release notes specifically mention it fixing a problem you are experiencing, more than likely it won't fix an issue and may make the camera worse by removing functionality or worse brick it.
Here are issues I have seen people report here where they were upgrading just for the sake of upgrading:
- Dahua 5241E-Z12E that someone updated and then constantly reboots.
- Axis Q1786 that lost the ability to see the percentage of focus and zoom in theGUI.
- Dahua 49225 and 49425 PTZ that Dahua intentionally removed autotracking with an update to force people to buy the more expensive PTZ.
- Hikvision DS-2DEA425IW-DW PTZ that Hikvision intentionally removed autotracking with an update to force people to buy the more expensive PTZ (*V5.7.3 220315 -Remove auto-tracking functions on DE4A).
- Hikvision ANPR camera losing half the FPS and loses the ability to read US plates - those are big deals to have happen, especially if you live in the USA.
- Hikvision ANPR DS-2CD4A26FWD camera that lost all ability to read plates - kinda makes a plate reader camera useless.
- Hikvision camera that the user lost ability to control the LED light function at night.
- Hikvision DS-7616NI-Q2 NVR that has the APIs changed. This is a big deal if you run automation.
- Hikvision DS-7616NI-K2 NVR that loses basic functionality when updated.
- Hikvision wifi camera that loses the ability to use wifi after a firmware update and was intentionally removed due to too many complaints that the camera was dropping signal.
- DH-DB61 Doorbell that loses API functionality. A big deal for someone with automation.
- DS-2CD2387G2-LU that loses API functionality. A big deal for someone with automation.
- Hikvision iVM4200 v3.8 - loses the free ability to use the computer as storage and now need to subscribe.
- Dahua IPC-HFW1320S that started phoning home using 60MB/hr and costing someone thousands of dollars in data overages when he got his next mobile bill.
- Dahua 5442 that will not allow playback of the SD card.
- Dahua NVR58XX-4KS2 that had custom protocol (ability to add a camera via RTSP) removed possibly to force people to purchase same brand cameras.
- SmartPSS that intentionally removed the ability to use the Intercom for those with VTO devices after firmware version 2.02.08
- Countless other instances where the camera or NVR simply bricked and became useless.
- Countless examples where the camera or NVR went into Chinese.
- Manufacturers are now preventing their equipment to be updated with an older working firmware after it was updated to a more recent firmware.
Don't do it unless it is fixing a problem you are experiencing or adds a feature you really need.
Another thing to consider is that
the same model could have different firmware for different chipsets used during the life of that model. So you run the risk of bricking if you do not know what chipset you have.
Here is an example - the HFW3549T1-AS-PV is available in 2 versions of firmware across 3 different chipsets for the same model camera:
- HFW3549T1-AS-PV-S4 uses the HX3XXX-Taurus firmware.
- HFW3549T1-AS-PV and IPC-HFW3549T1-AS-PV-S3 use the HX5XXX-Volt firmware
In this instance, Dahua added an S# designation after the model number (while Hikvision adds a C), but many do not and then you try to update with a firmware not compatible with your chipset and potentially brick it.
CamCrazy said it best
here LOL:
Unless you want to waste some of your life, do not upgrade things that are working fine, I know, temptation is too great sometimes
Further,
it is best to obtain any firmware updates from the vendor you purchased it from so that you do not run into issues. Any firmware you find here or elsewhere is obviously proceed at your own risk. We have many threads here where someone tried an update with a firmware they found on the internet and bricked their unit.
Many units being sold are Chinese hacked units into English that will either brick or go into Chinese upon updating. Some vendors will be upfront and tell consumers that as part of their website, but many do not or the consumer forgets...here is one such example....
