Menu
What's new

First time setup, cameras not working

V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
I'm using a DS-7616NI-I2/16P with three types of camera:
DS-2CD2385FWD-I
DS-2CD2942F-IS
DS-2CS3345-I

the 2385 and 2942 work great with plug and play activation, no issue. The 3345s do not seem to want to play. I have 6 of them and so far 3 for 3 do not show up. They are getting power as shown in the poe settings. I'm new to this so I'm sure I'm missing something, anyone have a clue what it is? I'm sure you'll need more detail, just tell me what to look for. Here are a few screen shots of what I'm getting, either "network unreachable " or "camera does not exist". Or user name or password incorrect. I have tried plug and play and manual with the 1234567a password and with my nvr password, no luck. What am i doing wrong here? !



Sent from my SM-G900T using Tapatalk
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
NVR has latest firmware 4.1.10. Surely someone has an idea? I have 6 of these and they are all useless right now!

Sent from my SM-G900T using Tapatalk
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
I also notice the 3345s I got have Chinese writing on them as the others do not. Are these the wrong version and just not compatible? All items were purchased from Andy at empire tech.

Sent from my SM-G900T using Tapatalk
 
D

dgwasw

Getting the hang of it
Joined
Nov 15, 2017
Messages
101
Reaction score
20
Location
Australia
vette-kid said:
I have tried plug and play and manual with the 1234567a password and with my nvr password
Click to expand...
If it's a grey market hacked camera try Default password: 123456789abc

Also check the box it was ship in for password
 
U

Ugc

n3wb
Joined
Dec 18, 2014
Messages
12
Reaction score
5
Can’t help you there as I use Blue Iris for my system. My suggestion may not even be your problem but I don’t believe in coincidence.

Good luck.
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
DGWASW said:
If it's a grey market hacked camera try Default password: 123456789abc

Also check the box it was ship in for password
Click to expand...
It's from Andy at empire and I tried the password on the box

Sent from my SM-G900T using Tapatalk
 
D

dgwasw

Getting the hang of it
Joined
Nov 15, 2017
Messages
101
Reaction score
20
Location
Australia
To use the SADP tool disconnect the NVR and computer from your network and connect the last NVR camera POE port to your computer lan port and start the SADP tool.
You should see the cameras and NVR details,with the password supplied with the camera you will be able to edited your D3 IP address.
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
Just to be clear on here, Andy had been great in trying to help me out. Don't want it to sound like otherwise.

I'll try SADP tomorrow.

Sent from my SM-G900T using Tapatalk
 
D

dgwasw

Getting the hang of it
Joined
Nov 15, 2017
Messages
101
Reaction score
20
Location
Australia
vette-kid said:
Just to be clear on here, Andy had been great in trying to help me out. Don't want it to sound like otherwise.
Click to expand...
Andy is well respected on this site and is the only supplier that I know of that’s responds to queries like this here. I was not aware that he also has Hikvision equipment.
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
I got SADP up and running and can see my NVR. Problem is now that my computer does not have an Ethernet port. Ill have to go get a USB dongle today, hopefully that will work.
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
TonyR said:
Call me curious, but what happened with the Ethernet port? The PC does not have one or it's not working?
Click to expand...
never had one, its wifi only. I have no idea if the USB dongle will work for what I need to do though. guess ill find out.
 
V

vette-kid

Young grasshopper
Joined
Dec 12, 2017
Messages
44
Reaction score
7
DGWASW said:
To use the SADP tool disconnect the NVR and computer from your network and connect the last NVR camera POE port to your computer lan port and start the SADP tool.
You should see the cameras and NVR details,with the password supplied with the camera you will be able to edited your D3 IP address.
Click to expand...
I have tried this with two different cameras now and I'm just getting "error 2015: others:" Any ideas?
 
You must log in or register to reply here.
Top