Formatting SD card Hangs at 88%

[RC54]

Hi all,

New poster here.

I have a Hikvision DS-2DE3304W-DE IP camera that I am trying to install and record to 128GB micro SD card, but no matter what I do, the format operation always hangs at 88% and eventually times out. Then the HDD status shows Exception, and of course is not available to use.

The cards are Samsung EVO Plus, microSDXC UHS-I cards. They also say class 10.

I've tried two different cards and formatted them in every way I available(NTFS, FAT32, Quick format, Long format, etc.) on my PC prior to installing them and formatting them in the camera, and the outcome is always exactly the same.

What am I doing wrong?

 

[marku2]

I am assuming you are formatting
The card through it’s web GUI
If you had another hikvision camera
That supported 128gb you could try it on that camera to rule out the card but it should work
Have you updated the firmware this camera is an r7 platform I have a few and the new update works well

 

[RC54]

Thanks Mark. My camera was at the latest firmware when I purchased it, but I think I may have found the problem since I posted this.

Apparently, my Samsung SD cards are not as authentic as I thought they were. After researching the dilemma of the fake SD cards I was able to ascertain that the two cards I bought are definitely fake, which I'm sure is the problem.

I will be replacing them promptly.

 

[jeffreytp]

Hi RC54,
I am having the exact same issue you were having. Here is my device:

Model: DS-2CD2385FWD-I
Serial No.: DS-2CD2385FWD-I20171225AAWRxxxxxxxxx
Firmware Version: V5.5.3 build 171025
Encoding Version: V7.3 build 170929
Web Version: V4.0.1 build 170711
Plugin Version: V3.0.6.26
Number of Channels: 1
Number of HDDs: 1
Number of Alarm Input: 0
Number of Alarm Output: 0
Firmware Version Property: B-R-G1-0

How did you finally solve your problem?

 

[RC54]

Hi jeffrey,

My problem ended up being a fake SD card that I bought off ebay. I bought a couple 128GB cards that came from China and when I finally ran a test program on them they ended up being only 8GB, faked to look like 128GB. So, the camera software couldn't complete it's format program to the full 128GB, causing it to hang at 88%. Put in a good Samsung card and it formatted right to 100% with no problems.

One way to tell if you have legit cards is by the color of the edges of the card. After doing a lot of reading I found that the ill-legit ones are made of a cheaper white plastic, where the legit cards are made from a more expensive black plastic, so the edges of your card should be black...not white.

Hope this helps!

 

[jeffreytp]

RC54,

It looks like I am in the same situation, illegitimate SD cards. Would you mind sharing the name of the program you used for the test, so I can do the same?

 

[RC54]

The program I used is H2testw. A quick Google of that name and you should be able to download it.

If it's a large size the test may take several hours to complete. I let mine run overnight and then checked the results the next morning.

Good luck!

 

[jeffreytp]

Thank you.

 

[RC54]

YW.

 

[Tolting Colt Acres]

Unfortunately the only real solution to fake SD cards is to buy them locally through a known retailer. I've even gotten fake SD cards through what appeared to be reputable sellers on Amazon.

 

[jeffreytp]

I picked real ones locally today. we'll see.

 

[RC54]

Got my new one through Amazon... I guess I got lucky this time, but this time I went for the Samsung ones. The cost was more than double what I paid for the fake ones. Just goes back to the old saying... You get what you pay for!... and... if it seems to good to be true, it probably is! I shoulda known better.

 

[jeffreytp]

URL: 4 Tools to Test and Detect Fake or Counterfeit USB Flash Drives:

 

[5252]

The cards are Samsung EVO Plus, microSDXC UHS-I cards.

Don't use Samsung EVO or SanDisk Ultra cards on surveillance system, those are based on TLC type of NAND chip and are not designed to constant reading and writing like when used on surveillance camera (or dashcams). Both Samsung and SanDisk void warranties if used like this.

For IP camera good card type is SanDisk and Transcend High Endurance models, those are MLC type and made for this kind of use.

High Endurance microSDXC/SDHC

microSD High Endurance Video Monitoring Card | SanDisk

 

[jeffreytp]

Yesterday I just bought three SanDisk Ultra 128gb cards ($40 each)!!! Good thing I can return.

 

[jeffreytp]

Looks like the SanDisk hgh endurance cards only go up to 64GB:
microSD High Endurance Video Monitoring Card | SanDisk

SanDisk 64GB Model #: SDSDQQ-064G-G46A

$32 online: SanDisk Extreme MicroSDXC 64 GB Memory Card with MicroSDHC to SD Adapter - Class 10

Transcend 64GB model #: TS64GUSDXC10V
```````````````
Seems like ECC is a good feature to have on these chips and not all have it.

more info: MicroSD options, including MLC cards

 

[jeffreytp]

I used Flash_Drive_Tester_v1.14 to test an older 64GB Transcend I had around and no issues. Was done in 2 hours. I ran the same test on a new SanDisk Ultra 64GB 2 hours, done with no issues. Running the test again with an ebay special $10 128GB generic and going on 15 hours w/another 16 hours to go and comparison test is a complete failure. See upload. Buy name brand...

Going to run H2testw now to see what happens with this problem card...

 

[jeffreytp]

WOW , just finished running H2testw on that 128gb microSDXC card from ebay ($10). Here are the results:

Warning: Only 127934 of 127936 MByte tested.
The media is likely to be defective.
7.4 GByte OK (15548178 sectors)
117.5 GByte DATA LOST (246460654 sectors)
Details:50 KByte overwritten (100 sectors)
0 KByte slightly changed (< 8 bit/sector, 0 sectors)
117.5 GByte corrupted (246460554 sectors)
50 KByte aliased memory (100 sectors)
First error at offset: 0x00000001cf208000
Expected: 0x00000001cf208000
Found: 0xffffffffffffffff
H2testw version 1.3
Writing speed: 9.03 MByte/s
Reading speed: 8.29 MByte/s
H2testw v1.4

128GB on the surface, but ONLY 7.4 GB in reality, and the real reality is if I put data on the card, it may not come off!