Generic (?) Chinese PTZ reboots and must call preset almost every day

[sweuser85]

Hello to you all.

First of all, I want to apologies if I post this in a wrong thread. And secondly, English is not my native language. (I'm from Sweden)

The IP camera, is from what I think, was sold to me as a "Techage 1080P WiFi PTZ IP Camera Outdoor Wireless 2MP Surveillance Camera Smart AI Humanoid Detection Two Way Audio Recording". But I can't see any branding on it. (Please see attached image).


The problem is that it reboots randomly. Sometimes after a day or two, and some other days it even reboots several times a day.
Every time after this random reboot, I have to go into the iCSee software and call a preset, so the camera is recording the correct way again.

It is connected to a DC 12V 2A outdoor power plug (see attached image)


What is the cause for all the reboots? Just bad chinese PTZ camera or what could be the cause?

Thanks in advance.

 

[wittaj]

Buy cheap stuff, experience stuff like this.

You could look into it being a power issue as that can be the cause, or it could be hacked and reboots when it gets overloaded.

 

[sweuser85]

Buy cheap stuff, experience stuff like this.

You could look into it being a power issue as that can be the cause, or it could be hacked and reboots when it gets overloaded.

I have tried both with the DC12V 2A adapter shown in the post, and also with the original power adaptor that came with the camera. Same results.
I think the PTZ function resets after every reboot, that is why I have to call out the correct preset after every reboot.