Good evening, I need

[Josue Jolon]

my DVR was updated firware and it restarted when I finished the problem was that it was stuck on the home screen, read forums and supposedly you have to make a professed from the autoboot but I have no idea how it is done someone can help me I would appreciate very much
i speak spanish

 

[lolek74]

Not sure if I understand the problem. If you flashed firmware and unable to progress to menus (stuck on the black screen or username/password) below link may help. Just make sure you have appropriate firmware for your unit.
How to reflash the firmware on Hikvision cameras (Hikvision TFTP procedure) - Security Cameras Reviews

EDIT: Post some screenshots of the issue.