Whats the checker taking notes? Why does she wait so long before picking up the phone?
She is clam, cool and, collected . . . . and I don't think she knows what the hell is going on. Hope she is not around when I need help.That is what I was wondering when all of this was going down.
It's much worse than that. When she finally picks up the phone, she untangles the cord first. Then when she finally calls 911 after close to 30 seconds she immediately hangs up. Something isn't right upstairs. Though in a hold up triggering the silent alarm would be my first choice like a foot rail. But that assumes they actually provide employees with some training on what to do in a hold up.