having trouble with blue iris

[browser]

I recieved a new support key and it won't activate my blue iris I have repeatedly emailed blue iris just to find Ken is sending my email back and I quote " blueirissoftware@gmail.com

Error Type: SMTP

Remote server (74.125.22.26) issued an error.

hMailServer sent: .

Remote server replied: 550-5.7.1 [64.20.60.68
12] Our system has detected that this message is

550-5.7.1 likely unsolicited mail. To reduce the amount of
spam sent to Gmail,

550-5.7.1 this message has been blocked. Please visit

550-5.7.1 Google Help
l/?p=UnsolicitedMessageError

550 5.7.1 for more information. a47si540594qta.476 -
gsmtp"
Ken says its a support key but I thought it was a key for my software I can't get him to reply to my emails if he refuses them I have a reciept for the purchase and would like a refund

 

[fenderman]

I recieved a new support key and it won't activate my blue iris I have repeatedly emailed blue iris just to find Ken is sending my email back and I quote " blueirissoftware@gmail.com

Error Type: SMTP

Remote server (74.125.22.26) issued an error.

hMailServer sent: .

Remote server replied: 550-5.7.1 [64.20.60.68
12] Our system has detected that this message is

550-5.7.1 likely unsolicited mail. To reduce the amount of
spam sent to Gmail,

550-5.7.1 this message has been blocked. Please visit

550-5.7.1 Google Help
l/?p=UnsolicitedMessageError

550 5.7.1 for more information. a47si540594qta.476 -
gsmtp"
Ken says its a support key but I thought it was a key for my software I can't get him to reply to my emails if he refuses them I have a reciept for the purchase and would like a refund

After reading the error do you think it's Ken who is manually sending back your email? Why don't you think a little bit and come up with another way to send that email hmmmm... Asking for a refund here will do you no good... Do you not understand the difference between a license key and a support key?

 

[browser]

After reading the error do you think it's Ken who is manually sending back your email? Why don't you think a little bit and come up with another way to send that email hmmmm... Asking for a refund here will do you no good... Do you not understand the difference between a license key and a support key?

why is my email coming back all i want is to get my program up and running. I didn't know it was for support I thought i was getting a new key which i got from my commere
That's not a license, it's support ...
The question is ... do you have a license key? Where and when did you purchase the license key (not the support key).
If you don't have one perhaps we can supply a replacement.
Thanks!
Ken

On Wed, Nov 29, 2017 at 10:34 AM, it aint <it_aint@yahoo.ca> wrote:
that is the key
------------------------------ --------------
On Wed, 11/29/17, Blue Iris Support <support@blueirissoftware.com> wrote:

Subject: Re: Why are you refusing my email
To: "it aint" <it_aint@yahoo.ca>
Received: Wednesday, November 29, 2017, 8:53 AM

 

[browser]

I didn't know it was for a support key but Its hard to correct the problem when I can't reach anyone I have used 3 emails accounts and all emails are sent back all I want is to get my blue iris up and running and I did recieve a new key from my commerece and it don't work

 

[fenderman]

why is my email coming back all i want is to get my program up and running. I didn't know it was for support I thought i was getting a new key which i got from my commere
That's not a license, it's support ...
The question is ... do you have a license key? Where and when did you purchase the license key (not the support key).
If you don't have one perhaps we can supply a replacement.
Thanks!
Ken

On Wed, Nov 29, 2017 at 10:34 AM, it aint <it_aint@yahoo.ca> wrote:
that is the key
------------------------------ --------------
On Wed, 11/29/17, Blue Iris Support <support@blueirissoftware.com> wrote:

Subject: Re: Why are you refusing my email
To: "it aint" <it_aint@yahoo.ca>
Received: Wednesday, November 29, 2017, 8:53 AM

YXN11-EYK2Z-AH7DL-L6C6A-3M09Vce

Why dont you bother reading the error code? is that too much for you? Its an automated response from gmail....use another email account, preferably gmail...
You also failed to answer the basic questions he presented to you..

 

[browser]

thanks I heard from Ken thanks sorry for flipping out people

 

[fenderman]

thanks I heard from Ken thanks sorry for flipping out people

what is troubling is that your emails as you pasted them show time stamps of an hour or two ago...you need to relax...

 

[browser]

Why dont you bother reading the error code? is that too much for you? Its an automated response from gmail....use another email account, preferably gmail...
You also failed to answer the basic questions he presented to you..

I don't know what the error code means ?

 

[fenderman]

I don't know what the error code means ?

it tells you

 

[Q™]

It means that Google thinks you're a spammer brother.