I know! I received an alert this morning and the video was B&W. I figured the service didn't restart after the PC was updated and rebooted. Connected remotely and saw the service was completely removed. No big deal to re-install and get things back to normal since the .cfg file is unaffected by this. Still a hassle though. It's a GREAT utility and I appreciate it!
I was wondering what the hell happened!! The W10 update coincided with my upgrade from BI4 to 5 and I was stumped why my upgrade would uninstall the service. Makes sense now.