Hello from cambodia (DH-SD2A500-ADP-PV-i) need help

[Manthou1]

hello
i just bought
Equipment typeDH-SD2A500-ADP-PV-i
system versionV2.810.0000034.0.R, Build Date:
china version.
it's not allow to update English firmware.

SD2A500HB-GN-A-PV-S2 - Dahua International

SD2A500HB-GN-A-PV-S2

www.dahuasecurity.com

Equipment typeDH-3H3405-ADW
system versionV2.810.0000027.0.R, Build Date: 2022-08-26
WEB versionV3.2.1.1297151
china version

SD3A405-GN-PV1 - Dahua International

SD3A405-GN-PV1

www.dahuasecurity.com

i need your help please.

 

[Gimmons]

Possibly the vendor can get you an update. But do you need to update? Be careful because Dahua has been known to remove features with updates.

 

[Manthou1]

Possibly the vendor can get you an update. But do you need to update? Be careful because Dahua has been known to remove features with updates.

Hello gimmons,
Yes sure I need to update to English version.

 

[wittaj]

Cameras are hard-coded to regions, so it isn't as simple as flashing an English firmware on it.

Since you have a Chinese region camera, you are stuck unless the vendor gets you hacked version.

Better bet is to return it and purchase from a reputable seller.