Help I can't up date the firmware on my speed dome even after completely resetting it

Coldair

Coldair

IPCT+ Member
Sep 19, 2015
1,035
1,333
Naples Fl
If it is not broke do not fix it.

If there is not a specific problem you are having that needs to be fixed by the specific upgrade do not upgrade the firmware.

It is possible that when you upgrade you will lose features that you were using. There are 100s of posts about people who have bricked there cameras trying to upgrade. This is not a PC or Mac, it does not need to be upgraded.
 
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So you really need to ask yourself, why am I updating? If it is just for kicks, then stay with what is working.

A common theme around here is don't fix what ain't broke. If the unit is working and meets your needs, in many instances an update breaks what you had working and provides you with something you didn't need. A Dahua Z12E that someone updated and then constantly reboots comes to mind, and a certain Dahua PTZ that loses autotracking with an update come to mind, a Hikvision ANPR camera losing half the FPS and loses the ability to read US plates - those are big deals to have happen. Don't do it unless it is fixing a problem you are experiencing or adds a feature you really need.

Further, it is best to obtain any firmware updates from the vendor you purchased it from so that you do not run into issues. Any firmware you find here or elsewhere is obviously proceed at your own risk. We have many threads here where someone tried an update with a firmware they found on the internet and bricked their unit.

It may not be updating because it is an incompatible firmware with your hardware and is saving you grief from bricking the camera, or something else is going on.

Many units being sold are Chinese hacked units that will either brick or go into Chinese upon updating. Some vendors will be upfront and tell consumers that as part of their website, but many do not or the consumer forgets...here is one such example....


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well it stopped autofocusing, responds slowly at times to commands to stop, focus, zoom. it stopped patrolling basically it has become a lazy employee only doing what it likes to do when it feels like it
 
How many hours is on it? I am not sure about Hik, but I am sure it is similar to Dahua and they only allow it to cycle so many times before the software basically shuts it down to prevent total failure. I remember someone posting that here once and sometimes you can get the vendor to override the setting.
 
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Last edited:
wittaj said:
How many hours is on it? I am not sure about Hik, but I am sure it is similar to Dahua and they only allow it to cycle so many times before the software basically shuts it down to prevent total failure. I remember someone posting that here once and sometimes you can get the vendor to override the setting.
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27,065 hours
 
wittaj said:
@EMPIRETECANDY - any idea how long Hikvision PTZs are rated to go through preset cycles?
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I need to check, dahua also has limit on the cycles, when it meets the limit, it can't do cycles anymore, need to replace a part. I did this before for some PTZs.
 
EMPIRETECANDY said:
I need to check, dahua also has limit on the cycles, when it meets the limit, it can't do cycles anymore, need to replace a part. I did this before for some PTZs.
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is it the board on the back of the camera? where can I find parts and a digamous chart for that camera?
 
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