help update to be performed on this ip cam
Model DS-2CD2632F-IS
Serial no. DS-2CD2632F-IS20140925CCCH480782356
FW version V5.2.0 build 140721
Encoder version V5.0 build 140714
thank you
I had loaded an incorrect fw then I was able to find a copatible one but the varifocal function is no longer functional now the camera works but without varifocal