- Apr 20, 2018
- 2
- 0
I recently purchased a Hikvision ds-7216huhi-f2/n DVR. I've got everything working but the web interface for remotely accessing the device. When I try to login, it tells me that I have the wrong username/password. I am using the same password for the device's admin account. I have tried making another user account on the device, and using that password and username, and it still does not work. I have tried using my Hik-Connect username and password, which does not work either.
To clarify, the admin password works on the device but not the web login. Hik-Connect works just fine, and I can connect with the android app. Does anyone have any ideas? Thanks for any help you can provide.
To clarify, the admin password works on the device but not the web login. Hik-Connect works just fine, and I can connect with the android app. Does anyone have any ideas? Thanks for any help you can provide.