Hik Connect problem mobile App

jon2

Pulling my weight
Joined
Sep 9, 2018
Messages
232
Reaction score
238
Location
uk
Hi all
i'm having a problem getting to view hik connect on my mobile. i have a 4 channel DVR. i did set it up ok on a previous mobile no problems at all. i have now replaced my mobile and did have hik connect set up no problem on my new phone i simply opened the menu on the dvr scanned the code bar and all went well until a few days ago i opened the app on my mobile and it said offline. i checked the dvr and its all saying online i checked my old phone and can view the cams. but my new mobile wont keeps saying offline i have deleted and installed again now its saying wrong password even though i know the password is correct. any ideas what i'm missing,
also on VLC player now when i use it to view my cams it stops playing after only a minute or so i haven't changed any settings any ideas why. it was ok i haven't opened port 554 could this be the reason this in on my home ip address which i use .
rtsp://admin:admin@192.168.0.x:

rtsp://admin:admin1@192.168.0.x:
any help gratefully appreciated ,
 
Top