Hik Connect - Thumbnail issues.

Munzz

Young grasshopper
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Feb 28, 2016
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Hi All,

A different one here that I can't seem to find any coverage on.

My Hik Connect alerts/thumbnails do not match the correct time of intrusion, see the below image:

IMG_0930.jpg

The intrusion time IS 13:42:07 however the screenshot is a good 20 seconds behind meaning I have to watch the footage rather than rely on the thumbnail.

My NVR uses an NTP server to gather the time and I believe this takes precedence ahead of the cameras?

Any advice would be appreciated.
 
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