Hik-connect

[Hashem]

hello guys

i added my device to my ezviz account and now i can not open my account coz i forget all things about my
acount (username, password, email)

and if i open a new account and try to add the device tell me the device is added in another account
and for that reason i want a method to delete my device from the old account to added to new account
is there a method to do that?
thank you

 

[marku2]

top right corner box called SEARCH someone else has had this problem before