hikconnect app - asks for verification code on playback

soyeji

n3wb
Oct 2, 2018
8
1
earth
Hello,

My hikconnect app is asking for the "device verification code" when I try to play back a recording from any of the cameras. Live stream works fine. I am assuming that this should be the verification code I set for hikconnect in the nvr but that isn't working.

Does anyone know what code this is / where I can find it?

Thanks

7604 series