Hikvision DS-2cd-2035-i always new off-line on new hik-connect server
- Thread starter alfonso
- Start date
snake87
n3wb
Hi alfonso
Have you set this up using HiDDNS or directly via IP?
Dan
Have you set this up using HiDDNS or directly via IP?
Dan
alfonso
n3wb
- Joined
- Dec 17, 2016
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Hi Dan,
I made the recording on the new hik-connect server is set up for remote viewing on the phone and it says it is off-line.
But the new server works already '?
Because by December 30 the old server does not work anymore ', in fact, does not make me' more 'to record any camera.
thanks Alfonso
I made the recording on the new hik-connect server is set up for remote viewing on the phone and it says it is off-line.
But the new server works already '?
Because by December 30 the old server does not work anymore ', in fact, does not make me' more 'to record any camera.
thanks Alfonso
snake87
n3wb
You might want to try using iVMS mobile instead of Hik-Connect, Iv found it to be more reliable
iPhone App Link
iVMS-4500 lite by Hikvision Digital Technology Co.,Ltd iVMS-4500 lite on the App Store
Android version
iVMS-4500 – Android Apps on Google Play
Give it a try
iPhone App Link
iVMS-4500 lite by Hikvision Digital Technology Co.,Ltd iVMS-4500 lite on the App Store
Android version
iVMS-4500 – Android Apps on Google Play
Give it a try
snake87
n3wb
I'm trying to understand what you mean,
The Hikvision software does not recognise your cameras serial number when your trying to setup a connection via Hikvisions P2P service?
If that's what your saying, you might have purchased a clone Hikvision camera, lots of them floating around on eBay.
The problem with these is the serial number which is supposed to be unique, is usually duplicated in clones. The serial number may also be unrecognised and deemed as invalid on Hiks server.
The only 2 alternatives are either replace the cameras for genuine Hikvision, or route the clones via external IP and port forwarding.
The Hikvision software does not recognise your cameras serial number when your trying to setup a connection via Hikvisions P2P service?
If that's what your saying, you might have purchased a clone Hikvision camera, lots of them floating around on eBay.
The problem with these is the serial number which is supposed to be unique, is usually duplicated in clones. The serial number may also be unrecognised and deemed as invalid on Hiks server.
The only 2 alternatives are either replace the cameras for genuine Hikvision, or route the clones via external IP and port forwarding.