Hikvision DS-2CD2420F-IW no onvif option in menu

[el3ctro4ndre]

Hi, I am trying to add this camera to ubiquiti NVR. In order to do that I have to enable onvif option

According to the manuals onvif option should be under integration protocol tab.

Problem is that whole "integration protocol" tab under network advanced settings is missing.

Camera model is "DS-2CD2420F-IW" and firmware version is "V5.4.5 build 170123".


Any idea what should I do now? I do not like the idea of changing all cameras for ubiquiti ones.

 

[telbouy916]

Try a different browser or install IETab on Chrome. some menu items will not appear due to browser conflicts. even installing the plugin doesn't always provide full menus.

 

[el3ctro4ndre]

Try a different browser or install IETab on Chrome. some menu items will not appear due to browser conflicts. even installing the plugin doesn't always provide full menus.

Hi, I tried but nothing changed, when i log in another camera which is a different model i can see that tab.

 

[telbouy916]

Hi, I tried but nothing changed, when i log in another camera which is a different model i can see that tab.

Are both cameras on the same firmware? if not, perhaps the cam rendering all menu items may be on newer FW however knowing HIK, you might try FW updating then resetting the single camera not rendering all menu items.
Commonly Hik cameras have Onvif enabled.

 

[el3ctro4ndre]

Are both cameras on the same firmware? if not, perhaps the cam rendering all menu items may be on newer FW however knowing HIK, you might try FW updating then resetting the single camera not rendering all menu items.
Commonly Hik cameras have Onvif enabled.

no, and i can't find any newer ones for that specific model, even tho the techinal specifications says ONVIF is supported on this camera

 

[telbouy916]

no, and i can't find any newer ones for that specific model, even tho the techinal specifications says ONVIF is supported on this camera

What brand is the camera though it has a HIK model number and is a cheap model which appears to be a spin off from India.
Sad to say but you might purchase a little better model.
You could connect this cam to a different PC or a MAC see if the missing fields appear.
Though cheap cams can provide decent video they often have bugs and possible backdoor threats.
Wish I could help more however if you've tried IETAB and other browsers with no luck, in essence you're sort of screwed.
We learn about video systems through trial/ failure, when IP cams became affordable we setup a lab in our shop, found many of the rebranded HIK's had software flaws, even the cheap HIk's and Dahua ETC branded models were really buggy and today, some still have bugs.
Reset that sucker, re-IP then add to Blue Iris, check the status (output) on the cam settings menu.
if you get good video there then Unifi Protect should be able to render video.
Reset reset reset, else toss in the recycle can.
Good luck