Hikvision DS-2CD2532F-I(S) PoE issue

[paarlberg]

We had a power failure, now one of my DS-2CD2532F-I(S) cameras won't power up. The PoE switch was on a surge protector and UPS. The other 9 cameras are working and the PoE port on the switch is still working (tested by moving another camera to it).

Any suggestions to bring it back to life?

 

[pozzello]

did you ADD any cams to the poe switch recently?
if so, could be you're over the total power budget for the switch.

otherwise, try powering the cam directly with a 12v ps at the camera to test it.

 

[fbnoise]

You could try to power it up with an AC adapter. If POE is fried on the camera, I'm not sure there's much you can do about that. I fried one of my hik's by incorrectly wiring an Ethernet end and the whole camera was toast. I wish there was something Hik could do in the circuitry to protect against small power events.

 

[paarlberg]

I am not using my power budget, I think I have a 200w budget and only 5 cams on the switch pulling about 1/10th of that. I am not sure if this model can be powered by an AC adapter, but will check.

 

[paarlberg]

This morning it started working again. Below is the firmware info

I looked to see if any errors were logged for operational, etc and there aren't any. Any suggestions?