Hikvision DS-2CD3345-I HD 4MP

L

Lee Thompson

n3wb
Apr 19, 2017
4
0
I just got a new camera with firm ware vision 5.3.9 and my nvr is not picking it up in showing the cam on the live view. It says password risk. The nvr firmware is 3.5.8. The camera has its ir light come on

Is this a firmware issue or as the cameras password is different to the nvr is it a communication error

How do I tell if the camera is bricked?
 
Unless this one is different, when the cameras power up they generally turn the IR lights on, then if it's not dark, turn them back off. First thing I'd try is seeing if the SADP tool can find it. If SADP finds it, I'd think it's not bricked.
 
tigerwillow1 said:
Unless this one is different, when the cameras power up they generally turn the IR lights on, then if it's not dark, turn them back off. First thing I'd try is seeing if the SADP tool can find it. If SADP finds it, I'd think it's not bricked.
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Do I plug the camera into the router and find it through the sadp tool?
 
I'm not an expert on this. My belief is if the camera is plugged into the same switch as the computer, SADP should find it. If the router has multiple ethernet ports, that's a built-in switch, so it should work. Won't be POE, though, so you have to power the camera separately. If SADP doesn't find the camera at first, you might have to expand the IP range it searches. I run Dahua, and this is the case with their equvalent tool.
 
Should I run the Ethernet cable in to the poe point of the nvr and see if the sadp tool works or do I plug into internet point? And check IP issues ?
 
Sounds like your nvr has a built-in poe switch. Plug the camera into one poe port, the computer into another poe port, and run sadp.

Somebody with more Hikvision experience, please chime in if this isn't the best way.
 
Have you already changed the ip of the camera from default to one on your network using the SADP tool?
 
tigerwillow1 said:
Sounds like your nvr has a built-in poe switch. Plug the camera into one poe port, the computer into another poe port, and run sadp.

Somebody with more Hikvision experience, please chime in if this isn't the best way.
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You are correct, that should work.
SADP does not require that you set the PC IP address to anything matching the NVR PoE ports addresses.
 
I'll give it a go using sadp through the Poe on the nvr. My home net work is 10.1.1.x and by default the camera are on 192.x.x.x should I change this to my net work 10.1.1.x on a spare ip
 
sadp should find the camera on any subnet, or stated differently, the computer doesn't have to be configured for the same subnet as the camera. The unknown for me is if sadp has default limits on what subnets it searches, meaning you would have to change some setting if the camera isn't in the default range. That's the way Dahua's equivalent tool works.
 
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