Hikvision DS-7216HQHI-K2 password won't reset

[Ashenafi Arega]

Hikvision DS-7216HQHI-K2 password won't reset, can anyone help me with this?

 

[alastairstevenson]

Hikvision DS-7216HQHI-K2 password won't reset, can anyone help me with this?

Is the PC IP address in the same range as that of the DVR?
SADP normally does not need this for discovery - might need it for password reset, I'm not sure.

 

[Ashenafi Arega]

Is the PC IP address in the same range as that of the DVR?
SADP normally does not need this for discovery - might need it for password reset, I'm not sure.

yes, it's Ip address is in the same range.

 

[mhmdysfy]

update SADP

 

[Ashenafi Arega]

It's already updated, Sir