Hikvision DS-7608NI-E2 / 8P Noob help don't want to brick

[adam@venture]

1st let me say ahead of time thanks for the all the information on this board, be completely lost without. I have read many people on here that have the same problem no support for non OEM units, like most who purchased I had no knowledge of these non OEM units and the issues they have. After reading everything on here I came to realize I am in over my head and could really use some help from some more informed people.

 

[alastairstevenson]

could really use some help from some more informed people.

Maybe it's just me but I have no idea what you are asking for.

 

[Silas]

OK WARNING..

Friend has just applied the latest firmware from the European site to the same NVR bought from aliexpress (but did have non chinese firmware) and it is now bricked, tftp over ethernet does not work and we are now trying to source a 4 pin 1.25 jst connector as per suppliers support response, and YES it was the right version for his machine.

Just before xmas I did the very same thing to a genuine australian NVR, applied the right file and it installed but the logon screen was full on gibberish and the supplier had to reflash.

so be VERY careful, my advice would be to log into the nvr via the web interface and click on the firmware version update box and if it says there isn't one, then maybe give it a miss..

My experience YMMV

 

[alastairstevenson]

we are now trying to source a 4 pin 1.25 jst connector as per suppliers support response

It's a 1.5mm 4-pin JST ZH connector - not 1.25mm.
And best with wires attached.

 

[marku2]

Is it firmware V4.1.10 build 171031
Encoding version V5.0 build 171030
This firmware update should be done on the nvr with a screen hooked up
To implement the new layout
As the on screen wizard sets up a few new things

 

[Silas]

Is it firmware V4.1.10 build 171031
Encoding version V5.0 build 171030
This firmware update should be done on the nvr with a screen hooked up
To implement the new layout
As the on screen wizard sets up a few new things

Who you asking? if it's me then NFI he killed it before I saw anything

It's a 1.5mm 4-pin JST ZH connector - not 1.25mm.
And best with wires attached.

Only working of what the guy in china sent mate ;-) and TBH parts like this are impossible to get local here, will have to be ebayexpressgoobang.com

I am also puzzled as the inference is that once this cable/connection is working, putty is used to then tftp !! the firmware onto the unit...

 

[alastairstevenson]

I am also puzzled as the inference is that once this cable/connection is working, putty is used to then tftp !! the firmware onto the unit...

Yes, PuTTY is used for the command interface, to specify required IP addresses, say OK to update and give progress info.
And the actual firmware transfer in to the NVR is done via a tftp server, either the Hikvision tftp updater tool or a normal tftp server.

 

[Silas]

Yes, PuTTY is used for the command interface, to specify required IP addresses, say OK to update and give progress info.
And the actual firmware transfer in to the NVR is done via a tftp server, either the Hikvision tftp updater tool or a normal tftp server.

OK, how does that work?
I have used tftp before with nvr - switch - pc pc set to 192.0.0.128 and booted the nvr, it recognised the pc and did the firmware, but in this instance, it does not see the nvr, the tftp screen has the start and that is it.

So I we connect the usb cable to the correct socket, how do you initialise putty and then the tftp? any help appreciated

 

[alastairstevenson]

So I we connect the usb cable to the correct socket, how do you initialise putty and then the tftp? any help appreciated

Here is an example from way back :
PuTTY is set for a serial connection to the COM port that the USB to serial convertor is using (Windows Device Manager), with baud=115200, 8 bits no parity.
Power on the device, and the serial console output will show the full startup log.
Power on the device, hit Control-U to interrupt the bootloader and go through the firmware update dialogue as shown below, with the tftp server running on the PC.

U-Boot 2010.06-svn (Jun 06 2014 - 08:56:38)

Hit ctrl+u to stop autoboot:  0

This program will upgrade software.
*******************************************************
*  ATTENTION!! PLEASE READ THIS NOTICE CAREFULLY!     *
*  Don't reset machine,or anything that interrupt it. *
*  The upgrade process must finish in 10 minutes!     *
*  If this program fails,machine might be unusable,   *
*  and you will need to reflash again.                *
*  If you find this too risky,power off machine now.  *
*******************************************************

Now press [u/U] key to upgrade software: u
File system error,please upgrade by TFTP

Please input ip address of device: 192.168.1.211
Please input ip address of upgrade server: 192.168.1.99
Confirm?(y/n): y
timeout for link [5000]!
MAC:   C0-56-E3-3D-19-5B
TFTP from server 192.168.1.99; our IP address is 192.168.1.211
Download Filename 'digicap.dav'.
Download to address: 0x80008000
Downloading: T T T T T #        [ Connected ]
################################        [ 1.000 MB]
################################        [ 2.000 MB]
################################        [ 3.000 MB]
################################        [ 4.000 MB]
################################        [ 5.000 MB]
################################        [ 6.000 MB]
################################        [ 7.000 MB]
################################        [ 8.000 MB]
################################        [ 9.000 MB]
################################        [10.000 MB]
################################        [11.000 MB]
################################        [12.000 MB]
################################        [13.000 MB]
########################
done
Bytes transferred = 14442604 (dc606c hex)
cramfs.img checkSum ok !
Erasing SPI flash...done
Writing SPI flash...done
Upgrade check ......done
Erasing devcfg...done
Press ENTER key to reboot
resetting ...



U-Boot 2010.06-svn (Jun 06 2014 - 08:56:38)

Hit ctrl+u to stop autoboot:  0
### CRAMFS load complete: 2786352 bytes loaded to 0x80400000
timeout for link [5000]!
MAC:   C0-56-E3-3D-19-5B
|NUL ethaddr| TFTP server not found
## Booting kernel from Legacy Image at 80400000 ...
   Loading Kernel Image ... OK
OK

Starting kernel ...

Uncompressing Linux... done, booting the kernel.
init started: BusyBox v1.16.1 (2014-05-19 09:41:10 CST)
Starting udev:      [ OK ]
Wed May 13 18:00:42 UTC 2015
show logo Wed May 13 18:00:46 UTC 2015
begain load 3535
scriptCmd: ./load3535 -i 1024M 16M.
load 3535 ok
iSCSI daemon with pid=866 started!err is :0x22(Invalid argument)
mount nfs
read Dev Param error
pppoed==>pppoed ret -1.


BusyBox v1.16.1 (2014-05-19 09:41:10 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.



BusyBox v1.16.1 (2014-05-19 09:41:10 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.

 

[Silas]

Here is an example from way back :
PuTTY is set for a serial connection to the COM port that the USB to serial convertor is using (Windows Device Manager), with baud=115200, 8 bits no parity.
Power on the device, and the serial console output will show the full startup log.
Power on the device, hit Control-U to interrupt the bootloader and go through the firmware update dialogue as shown below, with the tftp server running on the PC.

/QUOTE]

Hmmm, what if I only get gibberish on the screen and not the uboot english? Would that be considered proper rooted

 

[alastairstevenson]

Hmmm, what if I only get gibberish on the screen and not the uboot english?

Then I think you'd have to check your serial setup - TTL serial, and the PuTTY settings.
It will be fine.

 

[adam@venture]

Sorry for taking so long to get back, really busy year. I guess my real question is are there people here or can someone point me in the direction of someone who can fix for me, thanks.

 

[alastairstevenson]

I guess my real question is are there people here or can someone point me in the direction of someone who can fix for me, thanks.

Could you explain what the problem is - it's not clear.

 

[adam@venture]

I have been using my hikvision Nvr for awhile and really impressed with it. Everything plug and play was the main buying point after the last system We had. I recently replaced the fishyeye camera with another dome, when I did I lost 3 of my cameras, went online and updated NVR through, yet no luck.
Here is my hardware
Hikvision DS-2CD3145F-I 4MP POE H.265 Network Dome IP Camera TF card slot 2.8mm

Hikvision DS 2CD7164E IP66 POE

Hikvision DS-2CD2132-I 3mp 2.8mm IR Fixed Dome IP Network Security Camera POE

Hikvision 4MM DS-2CD2132F-I IR Fixed Dome Network Security Camera

Hikvision DS-2CD2132F-IS 1/3" CMOS 3MP 4.0mm Lens POE Network

HIKVISION 4MP Network IP Camera DS-2CD2142FWD-I

HIKVISION 4MP Network IP Camera DS-2CD2142FWD-I

HIKVISION 4MP Network IP Camera DS-2CD2142FWD-I

HIKVISION NVR DS-7608NI-E2/8P 8CH POE