Hikvision DS-7616NI-M2 NVR 5.0 VCA in live view

[corodit26]

Hi,

I have changed my NVR from DS-7608NI-I2/8P to DS-7616NI-M2/16P because I needed more cameras. On the older I2 (with NVR 4.0) I used to view the live view with VCA info turned on (i.e. seeing the green boxes where any movements were happening). And that worked fine for the 6 cameras I had it set up on.
But now on the newer M2 when I try to enable "Show VCA info" in live view it only works for 4 cameras. If I try to enable it on the fifth camera it tells me "No more than 4 channel(s) can display smart information". The 6 cameras are all AcuSense but I don't think that matters. Is there anything I can disable to allow for more VCA enabled views in live view or is that just how it is in M2? It seems strange that NVR supports 16 cameras but only allows green/red boxes on 4 in live view.

 

[johnfitz]

Is there anything I can disable to allow for more VCA enabled views in live view or is that just how it is in M2?

It's been this way since at least V5.01.060... at this point I guess it's a new feature

In the Live View screen on the NVR... if you select "Display VCA Info" from the pop-up menu at the bottom of the screen only the first 4 windows (I have 3 x 3 on my default view) will show VCA lines/information... if you go to another individual window say 7 and from its pop-up menu select "More/Show VCA Info" the following message appears...

Click to expand...

It used to show it for all channels in the multiscreen, there was no limit. I don't use it but have confirmed I see the same on my DS-7616NI-M2/16P.

If you turn on "System Configuration/Local/Rule Information" in the web GUI, the Live View display in the web GUI happily displays VCA Info without the 4-channel limit... seems kind of arbitrary that the Live View screen on the NVR would have this limitation.