My grandson installed a DS-HD1 doorbell camera for me using his smart phone. Everything was fine until I rebooted the Hikvision DS-7716NI-I4 / 16P NVR. I was working on another Hikvision surveillance camera. When I noticed that the doorbell camera was no longer working, I started to work on it with my laptop (Win 10) because I don't have a smart phone. In my network wifi connection list, I saw the wifi network from the camera labeled softap_Dserial number and clicked on it. I entered the password and connected. Using the SADP tool, I saw that the camera ip had changed from a 192.168.1.x to 192.168.8.x. I could set up my 4200 and saw the camera but could not change the ip number back to its original. I noticed the new gateway for that camera also was 192.168.8.x. After days of working on this, I'm not a newbie but not a pro either, I contacted Hikvision and asked them how to work on this problem with a laptop and they answered and said, I had to use the smart phone with the Hik-Connect app. Before I call my grandson back to my house, does anyone have any help for me? Phil
Hikvision DS-HD1 doorbell camera
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aristobrat
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I think that's the same camera being sold under a few different brands. If so, there's a pretty big thread for it below that might help:
New RCA HSDB2A 3MP Doorbell IP Camera
This post is a great summary:
#2,001
New RCA HSDB2A 3MP Doorbell IP Camera
This post is a great summary:
#2,001
I tried that several times but it doesn't work because the degault gateway is 192.168.8.x. Thanks for trying.Try using SADP to change the IP address
I did put in a default gateway 192.168.1.x; but it wouldn't work. I have used SADP many times and have changed camera IP addresses and it worked when the default gateway was the same in the first 3 segments.SADP allows you to specify the default gateway as well
No, it didn't show an error; when I put in the new parameters and then put in the password and hit the modify button, it showed that the change was accepted. However, when I refreshed the SADP screen, the old parameters were still there. Even if I rebooted, they were still there. I retried that several times also but got no success. Thanks for trying.Your saying it didn’t work... so how did it behave? Did it give an error? It sounds like your possibly not using the right password