HIKVISION EZVIZ C3X double-vision when using night vision

Wolvyreen

n3wb
Jul 6, 2023
1
0
Cape Town
Hello All

I really need advice here.

We have been using this camera now for only 5 days.

We have reset the camera multiple times and powered it off and on multiple times, reconfigured it multiple times. Upgraded the firmware and set every setting we can think of.

Nothing takes away ghosting effect when the camera is functioning in night vision mode.

When it's running in daytime or at night with a nearby light source there is no issues but shows ghosting when it is running in night vision mode.

Has anyone else experienced this and does anyone have any suggestions for me?

See screenshots for examples:

DAYTIME

IMG_20230706_201445-1.jpg


NIGHT TIME WITH NEARBY LIGHT SOURCE

IMG_20230706_201353-1.jpg


NIGHT TIME WITH NEARBY LIGHT SOURCE SWITCHED OFF


IMG_20230706_201432-1.jpg