I just recently bought this camera on Amazon and it didn't come with the default username, password and IP address. I managed to get the IP address via a bit of luck and a Network scan, but I am still unable to reset the password of the camera. I have sent Hikvision the XML file and they sent back the recovery file, to which it come back with "Unable to Reset password. Other 2022".
I would really appreciate the help.
I would really appreciate the help.