Hikvision NVR looses substream playback

obqo

Young grasshopper
Oct 10, 2015
75
19
Hi,

I am logged into the NVR and the camera at the same time. When logged into the camera I can vew the main and sub stream no problem. When I select the substream in the NVR/configuration menu for the same channel camera, I get "The camera does not support the function."

IVMS4200 is reporting Error Code HCNetSDK.dll[91].

No settings were changed, but the PoE switch was rebooted. Then the stream was lost. Any ideas? I really do not want to reset the camera and set it back up. That seems to be the main solution when this happens.

Thanks in advance for any help.
 
Further - I have removed the channel from the NVR and that had no affect. Still an issue