Hikvision OEM Firmware update - help

[Johnjohnjohn]

Hi

I bought a Chinese Hikvision NVR 8116-P8 on Alibaba a couple years ago. It currently has firmware v2.3.7 build 131112.

I would like to upgrade the firmware to the latest version. I have tried some firmware versions available on the Hikvision Europe site, but each time my NVR says 'upgrading failed, firmware mismatches'

Would someone kindly tell me where to locate firmware that is compatible with this device and will not change the settings to Chinese

Thanks in advance

 

[alastairstevenson]

I really don't know if these are for your specific model - so don't take this as a recommendation - but there are a couple of references to 8116 (but not with the same suffix you have quoted) on the Hikvision CN site here : 海康威视是以视频为核心的物联网解决方案和数据运营服务提供商，面向全球提供安防、可视化管理与大数据服务。
Does your 8116 have EN menus? Do you think it's running seller-modified firmware?
Changing it could be troublesome.

 

[Johnjohnjohn]

Hi it also hikvision English menus. It is a hikvision product but without any logos

 

[Johnjohnjohn]

It *has