So for a while now, I've been trying to track down where this issue lies and I have come to the conclusion that its not my configuration but rather - a bug or the Dahua push notification service. I have tested various configurations/setups. In my latest setup - everything has been running well. IVS enabled with a few cross-region rules. These trigger and I receive the push notification. Clicking on the push notification opens up iDMSS and shows the recorded video. This works for a few days or weeks sometimes and without changing any options, suddenly clicking on the push notification opens iDMSS and shows no record even though I know its been recorded an event. Theres been no config changes. The iDMSS is not running in the background so I can only put this down to a bug with the recording or the Dahua push notification service. So now in my alarm manager, I have some events that will actually play the recorded video and some which just say no record (even though there is a record). Anyone else see this behaviour? I also wrote a script to listen to IVS events and push them to an app I wrote using the Azure Notification Hub so I know when they trigger. So far seems consistent but just haven't got around to writing the app further to show the recording.