IE scaling issue - video covering PTZ controls

n8huntsman

Getting the hang of it
Joined
Jul 25, 2015
Messages
68
Reaction score
47
This happens in IE on Windows 10; connecting directly to the camera. It started on my laptop, presumably after an update. Still worked on my desktop for several weeks, then all of the sudden it started there too. The video is stretching across the entire window so the PTZ controls are not visible. If I reduce the window width to just about nothing, the video portion scales down enough to barely see the controls but then the video is too small to be usable.
Any ideas?

SD6AL230F-HNI
Software Version2.420.0000.3.R.3.3019.9A.NR, build : 2015-03-30
WEB Version3.2.1.261024
ONVIF Version2.4.1
PTZ Version2.04.4.RHIRFO
Camera Version01.06.06
 

n8huntsman

Getting the hang of it
Joined
Jul 25, 2015
Messages
68
Reaction score
47
I am using IE version 11, not Edge. Chrome works using the IE Tab program. Ill also give SmartPSS a try.

Thanks
 

jmcu

Known around here
Joined
Jul 5, 2016
Messages
458
Reaction score
693
Location
New York
Try running IE as administrator, that fixed it for me.
 

vasycara

Getting the hang of it
Joined
Jun 22, 2015
Messages
227
Reaction score
48
This happens in IE on Windows 10; connecting directly to the camera. It started on my laptop, presumably after an update. Still worked on my desktop for several weeks, then all of the sudden it started there too. The video is stretching across the entire window so the PTZ controls are not visible. If I reduce the window width to just about nothing, the video portion scales down enough to barely see the controls but then the video is too small to be usable.
Any ideas?

SD6AL230F-HNI
Software Version2.420.0000.3.R.3.3019.9A.NR, build : 2015-03-30
WEB Version3.2.1.261024
ONVIF Version2.4.1
PTZ Version2.04.4.RHIRFO
Camera Version01.06.06
In Internet Explorer go to :Tools / zoom / 100%
 
Top