In general, it is better to have mulitple fixed cameras. You are not always home to control the camera and if you have it auto tour, you might miss something that happens fast. But, in some cases, such as shocks, it works well for what he wants it to do. A ptz is also useful if you have a busy neighborhood and would need to zoom into an activity to capture good detail for better identification. I always
inform my customer, that they should not have a ptz as their primary means of security. It should be used only as an addition unless there is a specific reason for one. I have one customer that wasn't
too worried about security and catching crooks at night on his property. All he wanted was to use the camera to check out what his employees were doing outside in the yard. So, he moves it around and zooms in and out to where ever his workers are on his property and he just watches them while he sits in his chair in his office like a king, lol.