Image problem with DS-2CD2112-I

[dob1]

Hi all,

I recently installed my Hikvision DS-2CD2112-I (together with my Hikviosn NVR). It's mounted outside, under the eave (?) of my house.

Sometimes when I start it up (with the NVR) it works fine and the pictures good, but other times i barely see anything and when I go outside to check the camera itself theres condensation in front of the lens which explains the bad/blocked image. When the camera works fine there's no condensation.

Is this a common problem (haven't found anything googling)?

How do I solve it?

Thanks in advance

 

[fenderman]

Hi all,

I recently installed my Hikvision DS-2CD2112-I (together with my Hikviosn NVR). It's mounted outside, under the eave (?) of my house.

Sometimes when I start it up (with the NVR) it works fine and the pictures good, but other times i barely see anything and when I go outside to check the camera itself theres condensation in front of the lens which explains the bad/blocked image. When the camera works fine there's no condensation.

Is this a common problem (haven't found anything googling)?

How do I solve it?

Thanks in advance

Welcome to the forum. Its likely not condensation but ir reflection due to improper mounting or installation.
See the pdf in this post on how to resolve it. https://www.ipcamtalk.com/showthread.php/1177-Hikvision-Foggy-as-***?p=10194&viewfull=1#post10194
Post images of the camera itself as well as a daytime and poor image shot.

 

[Kawboy12R]

If you can physically see condensation and you say that you "start it up" with the NVR, do you mean turn the NVR on to power it up? If so, leave it turned on all the time. The heat from the camera running will help dry the condensation faster. The moisture on the dome will block the IR like fenderman said and cause light bloom on the dome giving you a miserable image. Domes with internal IR are fussy about having a clean dome to shine through. You'll have issues anyway because the internal heat won't keep it dry though. Having a fan and heater helps but those cams don't have that. I like domes but I mount them under eaves for protection from the weather and disable the internal IR. If IR is needed because you can't add enough white light, add an external illuminator.

 

[dob1]

Welcome to the forum. Its likely not condensation but ir reflection due to improper mounting or installation.
See the pdf in this post on how to resolve it. https://www.ipcamtalk.com/showthread.php/1177-Hikvision-Foggy-as-***?p=10194&viewfull=1#post10194
Post images of the camera itself as well as a daytime and poor image shot.

Thanks I'll check this out tonight.

If you can physically see condensation and you say that you "start it up" with the NVR, do you mean turn the NVR on to power it up? If so, leave it turned on all the time. The heat from the camera running will help dry the condensation faster. The moisture on the dome will block the IR like fenderman said and cause light bloom on the dome giving you a miserable image. Domes with internal IR are fussy about having a clean dome to shine through. You'll have issues anyway because the internal heat won't keep it dry though. Having a fan and heater helps but those cams don't have that. I like domes but I mount them under eaves for protection from the weather and disable the internal IR. If IR is needed because you can't add enough white light, add an external illuminator.

Yes, I mean that I turn on the NVR to power it on. I'll try turning of the IR if the advice above doesn't help. It's mounted under the eave.