Installed new cam, only sub-stream is viewable?

1

105437

BIT Beta Team
Jun 8, 2015
2,164
1,054
Installed the camera and the main stream doesn't display using the web interface. The sub-stream is just fine. I changed the main stream to 720 from 1080 and it displays. Any thoughts as to what may be going on? Thanks
 
Last edited:
105437 said:
Installed the camera and the main stream doesn't display using the web interface. The sub-stream is just fine. I changed the main stream to 720 from 1080 and it displays. Any thoughts as to what may be going on? Thanks
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Hi @105437

A little more information is probably useful. What camera, what software are you using, NVR or Blue Iris or... etc..
 
It's a Dahua wedge 4231. I'm only viewing it via the web interface in Chrome.
 
May have figured it out. Changed the camera to use H.265 and now it's working as expected. Weird...
 
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