iOS Hik-Connect app Notification - No Sound

T

theredmoose

n3wb
Sep 28, 2015
25
1
Hello,

I have installed a hikvision doorbell DB1 and conected it to the Hik_cooenct app. When the door bell rings a notification pops up however I have to tap the notification before it actually rings. i.e. The Hik-Coonect has app has to be in focus. If it is running in the background i don't get a doorbell sound.

Any ideas on how to have it ring?
 
My android works fine. However, when I am gone no one hears the doorbell so I want to the ipad to also ring. The issue above is on IOS 12 on the ipad. Seems weird that it would show up a notification but not make a sound.
 
DOH ! Homer moment. My daughter had put the ipad in silent mode in the control panel. Even though the volume was on it would only work for apps in focus.
 
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