IPC-Color4K-t180 (dual camera) video settings help

[marklyn]

I recently changed this camera to a 4096*1216 resolution in the camera GUI but BI video resolution doesn't go that high. I am using ONVIF in BI so should I change to the actual camera model in BI to get the higher resolution?
I'd prefer the higher resolution since this is the main camera that watches the front of my house and I'd like the higher resolution for security reasons.

 

[Ri22o]

Did you run Find/Inspect after making the change?

 

[marklyn]

No. I should run that again?

 

[Ri22o]

It's worth a shot. I always run my cameras at the highest resolution they were designed for, so it's always set at that when I initially run Find/Inspect when loading into BI.

 

[marklyn]

It's worth a shot. I always run my cameras at the highest resolution they were designed for, so it's always set at that when I initially run Find/Inspect when loading into BI.

Well, that did it! Thanks! I should have thought of that.

 

[Ri22o]

Well, that did it! Thanks! I should have thought of that.

BI doesn't actively pull in data from the camera, so if a change is made you're usually best to "refresh" by using Find/Inspect. This is definitely the case when adding/changing/messing with PTZ presets.

 

[marklyn]

I may have spoken too soon.
When I look at the stats for nerds it shows native res at 4096x1216, but the stream resolution is 3840x1144. Shouldn't it match the native res?

 

[Ri22o]

Can you post some screen shots?

 

[marklyn]

what screens do you want?

 

[Ri22o]

Maybe just the screens in BI?

Not really sure, haha.

 

[FletcherHubbards]

Can you post some screen shots?

* spam links removed *​

 

[marklyn]

I actually 'fixed' my issue by restoring a backup I made directly from the camera's GUI about 5 months ago.
I don't see anything obvious in the settings or why it works now but I guess I must have changed something (inadvertently) from the last backup.