Hello,
I have 5 pieces of IPC-HDW2431T-AS-S2 camera, all of them currently have version V2.800.0000000.10.R, Build Date: 2019-11-23.
To upgrade, I downloaded IPC-HDW2431T-AS-S2 (the PN version).
When i try to upgrade the camera (Settings>System>Upgrade>File Upgrade) with the file downloaded, it hangs forever with modal message "Transmitting files..., please don't leave this page or close the browser...". After I reload the window, the camera works, but it is not upgraded.
This happens on all 5 pieces.
Any advice? Thanks!
I have 5 pieces of IPC-HDW2431T-AS-S2 camera, all of them currently have version V2.800.0000000.10.R, Build Date: 2019-11-23.
To upgrade, I downloaded IPC-HDW2431T-AS-S2 (the PN version).
When i try to upgrade the camera (Settings>System>Upgrade>File Upgrade) with the file downloaded, it hangs forever with modal message "Transmitting files..., please don't leave this page or close the browser...". After I reload the window, the camera works, but it is not upgraded.
This happens on all 5 pieces.
Any advice? Thanks!