IPC-HDW5231R-Z dead

[jamesaston]

Was very happy with 4 of my IPC-HDW5231R-Z for a few years, but one stopped working, no connection at all. Any suggestion on fixing it or just dump it and get its successor?

 

[TonyR]

Was very happy with 4 of my IPC-HDW5231R-Z for a few years, but one stopped working, no connection at all. Any suggestion on fixing it or just dump it and get its successor?

What have you tried to narrow down anything such as:

• How is the cam powered ?
• Have you confirmed there's no corrosion inside the cam's pigtail where the RJ-45 male plugs in?

 

[jamesaston]

Nothing seems to be out of ordinary at the first glance, powered by POE and the cable looks clean. Should I try external power? If so, what kind of adapter would I need?

 

[Mike A.]

If it unfortunately turns out that it is dead... Let me know if you want to get rid of the mount and shell. I cross-threaded the screw on one of mine and I can't get it tapped right again. Been trying to find the shell to one.

^ Circling like a vulture. ; )

 

[samplenhold]

So what do you mean by 'dead'? Are you using an NVR?

Do you mean that you see no video on the NVR or BI? Can you log in to it via the browser? Can you ping it and get a response? Do you see any response from the POE or ACT lights on the POE switch? Have you tried moving the ethernet cable to a different port? Have you tried a different cam on that POE port?

Have you tried a hard reset at the cam?

 

[jamesaston]

I have BI. Can't get an IP and no lights. Tried all of the above, except hard reset as I have no power.

 

[Mike A.]

Do you have a 12V DC power supply? It's a barrel connector but I don't recall the size.

 

[TonyR]

Do you have a 12V DC power supply? It's a barrel connector but I don't recall the size.

12 volt DC cam connector: 5.5mm outside x 2.1mm inside

 

[tech_junkie]

Take the cam down and plug into a POE port with a patch cable, if the cam goes online, change connectors on the cable, if still doesn't work change the cable.

 

[jamesaston]

Nope, nothing. External power, new cables, new ports, no signs of life...

 

[Mike A.]

Well, that's a shame.

; )

Seriously, don't toss that thing. I can send you a prepaid label if you don't have some other reason to keep it around.

 

[jamesaston]

Well, that's a shame.

; )

Seriously, don't toss that thing. I can send you a prepaid label if you don't have some other reason to keep it around.

I'll PM you when I am ready to let it go

 

[jamesaston]

Funny thing is, the other 3 fully exposed to elements and work great, this one was installed under a patio cover and dry all the time. Eh, what can you do... Already ordered 5442 from Andy.

 

[Mike A.]

Thanks. I've been looking for a carcass forever. Keep intending to post asking if anyone had one laying around.

Not hard to get these apart. If I remember right there are two boards inside. If you could find another that's not working in some other way, could swap in whichever board has the power side on it. Kind of a hard thing to find though. Don't think Dahua sells any replacement components like that.

 

[TonyR]

Well, that's a shame.

; )

Seriously, don't toss that thing. I can send you a prepaid label if you don't have some other reason to keep it around.

You next door neighbor reported that you were on your patio this afternoon burning incense and sticking pins into what looks like an IP camera carved out of balsa wood?