Camera sold as IPC-B52IR-Z12E S2, Under device info it Identifies as IPC-HFW5241E-Z12E-S2
System Version V3.100.0000000.5.R, Build Date: 2023-05-09
Camera suffers from a full circle halo from its own IR illuminators.
Sample picture,
Please note that here I added the red circle approximating what would be the I.D. of the halo.

Same image again and without my added red ring.

Troubleshooting done thus far,
Wash the lens/front glass to be sure its clean?
It is spotless.
Verify that there is nothing near it that could possibly induce an IR bounce-back?
No nothing, plus the the built in "visor" on top is slid and locked all the way back as far as it goes.
Testing strongly suggests that the effect is caused by all 4 emitters equally, not limited to one pair or just one out of alignment for example. if that is even possible. To me it seams like a shield is missing or slid out of place?
Open to suggestions on what I should try to correct the problem.
System Version V3.100.0000000.5.R, Build Date: 2023-05-09
Camera suffers from a full circle halo from its own IR illuminators.
Sample picture,
Please note that here I added the red circle approximating what would be the I.D. of the halo.

Same image again and without my added red ring.

Troubleshooting done thus far,
Wash the lens/front glass to be sure its clean?
It is spotless.
Verify that there is nothing near it that could possibly induce an IR bounce-back?
No nothing, plus the the built in "visor" on top is slid and locked all the way back as far as it goes.
Testing strongly suggests that the effect is caused by all 4 emitters equally, not limited to one pair or just one out of alignment for example. if that is even possible. To me it seams like a shield is missing or slid out of place?
Open to suggestions on what I should try to correct the problem.
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