IU3 camera list is empty/fail

[International784]

Good morning,

I’m attempting to setup UI3 and when trying to access BI ip, I’m getting a “loading camera list” fail and an alert at the bottom noting that my camera list is empty. I’ve setup what I believe is a group/list. Could someone point me in the right direction?

 

[International784]

I’ve got starlink and am able to bring up the UI3 page using ZeroTier. HOWEVER, I’m unable to view my camera. I can see my Blue Iris log but no video. Anyone have any suggestions?

 

[TonyR]

Did you just update Blue Iris before the problem showed up?
If so, downgrade to previous version.

 

[International784]

I’ve never seen video in the app. I followed the instructions that were posted in another thread for setting up ZeroTier and closed BI. When I opened it, the update was there so I clicked ok. Then I setup UI3. I’ve looked at webcast and it’s enabled.

 

[TonyR]

When I opened it, the update was there so I clicked ok.

Are you saying you updated the Blue Iris software on your server and then the problem started?

 

[International784]

Are you saying you updated the Blue Iris software on your server and then the problem started?

Negative. Today I’ve been attempting to setup UI3 and the update became available in the middle of the setup. My initial issue was that I needed another server because I’m using starlink. I had JUST setup ZT and used it to login to UI3. After initially accessing it through the BI app, there are no cameras available to view. I am able to see video on my laptop.

EDIT: I believe it has something to do with the configuration of my WAN in BI Web server tab but I’m not sure what to set it to.

 

[International784]

I had limited the admins ability to view cameras and had not selected a group.

 

[looney2ns]

It's always very helpful to carefully read the blue iris help file.

 

[International784]

Between that and this thread

Starlink satellite internet

Anyone else interested in this? Supposed to have a much lower latency than other satellite broadband due to the lower satellite orbit. I know a lot of you are out in the country like me. I'm excited at the possibility of getting speeds faster than 12 mbps. If you go to their website, you can...

ipcamtalk.com

It got me going.

 

[TonyR]

Between that and this thread

Starlink satellite internet

Anyone else interested in this? Supposed to have a much lower latency than other satellite broadband due to the lower satellite orbit. I know a lot of you are out in the country like me. I'm excited at the possibility of getting speeds faster than 12 mbps. If you go to their website, you can...

ipcamtalk.com

It got me going.

The built-in Blue Iris Help file @looney2ns mentioned just might have helped you set up your Blue Iris user properly and subsequently be able to view the desired cameras; that particular issue had nothing to do with Starlink.