linecross snapshot issue

[Kyle]

I have a linecross setup which ftp's snapshots to my ftp server. The issue is the pictures don't have any timestamps on them. If i reboot the camera it might start working. Anyone else run into this problem?

 

[arw01]

the file will be time-stamped, but agree the OSD display would be better. What do you have set up on the OSD configuration?

 

[Kyle]

the file will be time-stamped, but agree the OSD display would be better. What do you have set up on the OSD configuration?

I have display name date and week checked.. It shows on live view and replay.. But just not on the snap shots.. If I reboot the camera it might work for a little while then stop. Happens on 2 other cams too.. All the same version and firmware.

 

[nayr]

is the bottom of the image getting cut off? if so move your time stamp to the top

 

[Kyle]

All my timestamps are at the top.. It's odd because it works sometimes.

 

[badmannen]

I'm guessing 5.4 firmware? I got that issue with it as well. No big deal really since the file is saved with date. But hey it supposed to work

Sent from my A0001 using Tapatalk

 

[Kyle]

That's what im saying.. Not a big deal.. But come on its supposed to work haha

 

[Kieran]

Do you have an R6 series camera? There's an issue with these cameras and the OSD disappearing occasionally, particularly with timing / VCA triggered snapshots.
From the v5.4.0 release notes:

For R6 models, OSD may disappear occasionally. This problem will be solved in V5.5.0.

 

[Kyle]

Do you have an R6 series camera? There's an issue with these cameras and the OSD disappearing occasionally, particularly with timing / VCA triggered snapshots.
From the v5.4.0 release notes:

For R6 models, OSD may disappear occasionally. This problem will be solved in V5.5.0.

I'm using the 4mp turret.. Those are the only camera's I have the issue with. All have the same firmware.

 

[Kieran]

If it's the DS-2CD2342WD-I 4MP turret then yeah it's part of the R6 series. Unfortunately it seems that this is a known issue with this series which should supposedly be fixed in v5.5.0

 

[Kyle]

Sorry.. I thought I put the model #! Yes that's the one.. Glad their aware of it and are going to fix it.. Drives me nuts not seeing the timestamps.. Thank you!