Mini PTZ V2 Suddenly Stopped Cold

scguy · 2016-03-21T13:15:45+00:00

After a week of bench testing with everything working as expected and firmware updated as per friends on this forum last night my Huisun Mini PTZ V2 froze in the middle of a pan to the left. Now, after several futal attempts with 2 different methods of known working POE (injector and switch) I am stumped. The camera does nothing when power is applied. It does not "home" as it did. Nothing happens. The camera does not show in SADP but the webpage does show. (See attached printscreen). I've contacted Melissa at Monitech where the camera was purchased. I have a 2015 Huisun PTZ that has been working for a while now perfectly. At this point I wish I'd stayed away from the new product. I see no benefits yet, especially at this point. Has anyone else experienced this? Thanks in advance.

Mini PTZ V2 Suddenly Stopped Cold

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