My camera drops sending signal around 2pm everyday and comes back on around 6pm. See Pics.

jelf4352

Getting the hang of it
Aug 11, 2023
140
46
los angeles
Like the tile says, my camera drops signal for 4 hours everday around the same time. I check the switch and the green power light is on but the orange light is NOT on. It restores itself about 4 hours later.

Now a second camera has started behaving like this and has dropped signal for days. It comes back every now and then.

If I reset my power to the switch then everything works fine for a moment. But then i get camera signal losses eventually.

Can someone help me figure out why this might be happening?

Ive recrimpped the cables, so i dont believe its the cable connections.


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And you haven't made any changes like setting up a profile that doesn't record?
It’s pretty frustratinng….im not sure why it’s only on 2 of my cameras. I have the exact same setup at my other house and all my cameras have worked flawlessly forever. I’m about give up …it makes having cameras at this place kind of pointless if I can’t rely on signal
 
Since the cams drop out at an approximate time, not an exact time, but when afternoon temps can be at their max, then come back online after it cools off a bit, have you considered that it could be a thermal issue?

It may not be the electronics in the cams overheating but the expansion of a RJ-45 Ethernet/POE connection due to the heat, causing a temporary mechanical failure which "repairs" when the ambient temp cools down and the connection is restored.

Are the failing cams or connections to the cams exposed directly to the afternoon sun? I imagine that August in LA can be pretty warm, especially to cameras, junction boxes and pigtail connections inside those boxes.
 
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IP conflict?
 
Is the camera in a hot place?

I once had a camera looking at a concrete courtyard, two sides were glass high rise, the one side concrete, and the other side open to the evening sun. The sun would reflect off the glass and bake the camera on the wall, which would overheat and shut down.
 
We have seen on IPCAMTALK several problems like yours. Most have been due to heat.

Can you swap the cam's ports on your switch and see if the problem moves to another cam?

Get a long enough pre-made cable and use that to run your cam temporality. I have done this to bypass a cable run on a cam that was giving me issues. Ran it through a slightly open window to a separate POE switch with nothing else on that switch. If you still have the problem, it's the cam.

Pull the cam down and use a short pre-made cable indoors to see if it persists.

What you want to do is isolate each possible reason for the problem. Eliminate, one at a time, the cable, the connection, the switch, the sunlight/heat, and the cam itself.
 
Can you show us the IPs of the cameras? They’re on your lan so you’re not exposing anything bad