Thank you all soooo much!!! Before I posted the issue I had checked for updates but already had the latest version of 4.5.5.0 x64 installed. I've been trying to figure this out for several days as it just didn't make sense! Anyways, I just checked for updates again and found 4.5.5.1 x64 was available and installed it and WALLAH!!!! It's now working properly again!!!! Again, thanks so much for replying to help! Much appreciated!!!!
My Clip List is Empty
- Thread starter Lou
- Start date
I feel a bit like a broken record posting this all over the place, but this tool will make backups of your update files: Blue Iris Update Helper (BiUpdateHelper)
That way you won't have to ask people to upload their copies, and maybe you can be the one to help someone else out.
That way you won't have to ask people to upload their copies, and maybe you can be the one to help someone else out.
CookieSnarf
n3wb
- Joined
- Sep 22, 2017
- Messages
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- 2
I know this is an old thread, but I hope this info might help save a support email. I was having a similar issue in release 5.2.4.6 x64 (04/06/20).
Problem:
When I view the clip list and timeline for a certain camera group, the clip list and timeline are both empty.
But if I choose "selected camera only" for the clip list, it correctly populates the clip list and the clips appear on the timeline for that single camera.
Solution:
Turns out that this group is made up entirely of cameras tagged "Hidden", and these cameras are excluded from the clip list & timeline unless you right-click in the clip list and turn on "include clips from excluded cameras". The confusing part here is that I have "Show hidden cameras" enabled in the main view (so I didn't even realize that they would be considered "excluded"). Also, this setting is not used when "selected camera only" for the clip list is enabled.
Problem:
When I view the clip list and timeline for a certain camera group, the clip list and timeline are both empty.
But if I choose "selected camera only" for the clip list, it correctly populates the clip list and the clips appear on the timeline for that single camera.
Solution:
Turns out that this group is made up entirely of cameras tagged "Hidden", and these cameras are excluded from the clip list & timeline unless you right-click in the clip list and turn on "include clips from excluded cameras". The confusing part here is that I have "Show hidden cameras" enabled in the main view (so I didn't even realize that they would be considered "excluded"). Also, this setting is not used when "selected camera only" for the clip list is enabled.