Network issues - Ping test?

[gordie]

I'm having constant networking issues with my HIKVision camera (DS-2CD2532F-IWS), I thought it was due to me using wifi at first but i've since changed to a wired connection and the issues are still there.

If I reduce the video output to 720p 10 FPS it seems to be better but i'm just trying to rule out other network factors that could be involved.

Could someone with a camera on their network try pinging their camera 50 times from DOS and post the results?

ping <ipaddress> -n 50 - from the command line.

I just wanted to see if there is some kind of flood prevention in place on the camera or if I have network issues with the below results from my camera:

Pinging 192.168.1.64 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.64: bytes=32 time=5ms TTL=64
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Reply from 192.168.1.64: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Reply from 192.168.1.64: bytes=32 time=4ms TTL=64
Request timed out.

Ping statistics for 192.168.1.64:
Packets: Sent = 50, Received = 29, Lost = 21 (42% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 5ms, Average = 3ms

These results seem replicated in SADP as the camera appears and disappears with every refresh.

Any thoughts on possible culprit?

 

[cyberwolf_uk]

For these sorts of network issues you really have to go back to basics instead of looking for a bigger problem...

Take camera from where it is to a test bench and ping direct from a PC to camera.... No dropouts camera is fine and the problem is with cabling / switch. Dropouts from the test environment then you are looking at camera, camera rj45 connector (dirt or corroded). Try a factory reset and try again.

If it's your cabling / switch then diagnose appropriately (new cable / test on another port etc)